COVID 19- We are open, but to follow social distancing we are now only shipping out twice a week, meaning that it may be up to 3 days until your order leaves us. Please also note the Royal Mail are taking longer to deliver due to increased demand and reduced workforce. What would have been a next day delivery can now take up to 3 days, and we have seen longer, so please be patient and contact us if you are worried.
We ship to the whole of Europe. All our products are sent from the UK using Royal Mail special delivery or first class delivery. We normally deliver in 1 or 2 days, but our policy is to deliver within 5 working days following the day your order is placed. We have already paid import duty and tax to Europe , so there are no hidden costs that you would incur if recieving items direct from Japan.
All orders over £200 are sent free in the UK and Ireland with full insurance.
Orders between £50 and £200 are £5 (uninsured) or £8 (insured), you can choose at checkout.
Orders below £50 are £1.90 or £3.50 dependant on weight.
All orders are shipped in plenty of bubblewrap and are fully insured to the point of receipt from our courier unless you chose 'uninsured' shipping.
Shipping to Highlands and Islands, including Channel Islands can take longer and may require the buyer to complete a customs declaration on receipt.
Shipping outside UK will take longer and rates are calculated at checkout based on weight.
Please note that we nearly always have items in physical stock here which means we can normally deliver in 2 working days (over 90% of the time). Sometimes a product may be on order and on it's way to us, which may take up to 5 working days to deliver to you. If we can't deliver it within 5 working days, the item will show as out of stock and can't be purchased until we receive more.