Shipping
Christmas Shipping:
Due to how busy the season is for our business this year, we are not able to ship all orders as quickly as we would like.
Our cutoff for guaranteed Christmas delivery has now passed. Orders placed after 5pm on Thursday the 12th of December may not arrive before Christmas.
We will close over Christmas with any orders placed after 5pm on Monday 16th of December not likely to be shipped until January 3rd, although we will try and work a few days over the break to catch-up on some orders, but this can't be guaranteed.
It may take a few days for us to dispatch your order, but provided it was placed before 5pm the 12th of December, it will be with before Christmas, do don't worry!
Merry Christmas everyone!
Normal Shipping:
We ship every Tuesday, Wednesday and Friday (sorry, no shipping on Monday or Thursday) and offer free Royal Mail Tracked services for all deliveries.
We do our best to ship orders on the next shipping day after they are placed. If we have recieved a high volume of orders it may not be possible to ship every order on the next shipping day and so we can't guarantee shipping every order on the next shipping day. Please allow up to 5 working days for delivery.
All Knives require age verification on delivery by law. Please see our Over 18 policy for more info.
Orders containing a knife will be shipped using Royal Mail 24 tracked and signed for with age verification on delivery.
Orders that do not contain a knife will not have age verification.
At busy times (such as Christmas, Black Friday or if we close for a holiday) or when extra strain is put on the postal network (such as strikes or peak periods) delivery times can be extended. These delays are out of our control.
Orders placed on a weekend or Bank Holiday will be shipped on the next Shipping day.
When your order is shipped you will receive tracking information by email. All orders are shipped in plenty of bubblewrap and are fully insured to the point of receipt by you. We minimise waste by reusing bubblewrap we receive stock in and we only buy compostable or recyclable packaging.
Overseas Shipping:
We currently ship to Europe and the USA.
If you are outside the UK your order will be shipped using an appropriate delivery company for your country. We will use UPS where possible but will sometimes use the standard Postal Service.
We do not charge VAT for orders outside to UK so you will see prices where UK VAT has been removed. There will be import taxes and duty payable before delivery in the receiving country. This is payable by the customer.
If you have any questions on this, please get in touch.